We charge an $10 flat delivery fee Australia-wide. We also offer express shipping at an additional cost. Orders above $100 will receive free standard shipping Australia-wide.

We accept payment through Card and Paypal. Included cards are Visa, Mastercard, and Amex. Paypal also provides card payment services in addition to checking out using your Paypal account.

As we handmake all of our marshmallows we may require up to 6 days processing time. Usually we will get to your order much quicker though!

Delivery will take between 2-7 days. We use Australia Post for all our delivery services

Unfortunately our marshmallows are not vegan friendly as they contain gelatin

We do! All of our Gluten and Dairy free options can be found on this page https://themarshmallow.co/product-category/gourmet-marshmallows/dairy-and-gluten-free/

Please let us know if you are gluten or dairy intolerant in the order notes when you place your order so we can ensure that we take added care with your order 🙂

We do have a range of marshmallows that use halal certified gelatine and contain no alcohol products. This range can be found here.

Our returns and refunds policy can be found here.