Careers
Who wouldn’t want to work in marshmallow heaven ?
We’re always on the look out for great talent. Our available positions are listed below. Think you have something you can add to the team? Get in touch!
Want to work with us?
About us
We are the TikTok viral marshmallow company and the world’s go-to for handmade, gourmet marshmallows! We make marshmallows in over 40 different flavours and ship them all over the world. We have over 2 million followers on social media, who regularly watch us make, cut, and pack marshmallows.
Check us out on TikTok or Instagram @themarshmallowco to see more of what we do!
Kitchen - Production Team Member
Job description
We are hiring for Kitchen Production team members to work alongside our team to cut, pack and assist in making marshmallows for orders. We are looking for someone that loves to work in a fast paced environment, can multi-task, and can work to tight deadlines
JOB TYPE: Casual with the potential to go part time/full time
LOCATION: Wyong, NSW
MAIN DUTIES/RESPONSIBILITIES:
- Cutting and packing marshmallows and other products
- Responding to customer enquiries
- Working with chocolate products
- Assisting the marshmallow making team in the kitchen
SKILLS & EXPERIENCE
- Kitchen Experience preferred but not essential
- Ability to work in a fast paced environment while maintaining accuracy
- Ability to multitask
- Ability to prioritise tasks
- Great time management skills
HOURS
Our kitchen hours are the following:
Monday to Friday 6:00am-3pm, please let us know your availabilities on application
Fulfilment - Pick Packer
Job description
We are hiring for Order Fulfillment team members to work alongside our team to dispatch orders for our customers. We are looking for someone that loves to work in a fast paced environment, strong attention to detail, can multi-task, and can work to tight deadlines.
This is a casual role with the potential to go part-time or full time.
JOB TYPE: Casual with the potential to go part time/full time
LOCATION: Wyong, NSW
MAIN DUTIES/RESPONSIBILITIES:
- Picking and packing online orders
- Responding to customer enquiries
- Managing stock and inventory
- Preparing orders to be dispatched
- Customer service
SKILLS & EXPERIENCE
- Picking and packing experience preferred but not essential
- Ability to work in a fast paced environment while maintaining high level of accuracy
- Eye for detail and a strong understanding of efficient systems
- Communication in a team environment
- Ability to multitask
- Ability to prioritise tasks
- Great time management skills
- Customer service skills
HOURS
Availability between the hours of Monday-Friday 7am-5:00pm, exact hours TBD
Video Content Creator
Job description
We love showing the world our marshmallows and we want to find someone who will love it as much as we do! We are expanding our marketing content strategy and are seeking a passionate and experienced marketing and content coordinator to assist with the creation of video content and other marketing activities. We are a small team and you will be working directly with our Co-Founder, so this is the perfect opportunity to learn and help shape our social strategy and personality!
What you’ll be doing:
- Content Creation: Develop and produce highly engaging short-form and long-form video content for TikTok, YouTube, and Reels
- Film, edit, and schedule content across the various platforms
- Trend Analysis: Stay up-to-date with the latest trends, challenges, and viral content. Using this knowledge to inform content strategies.
- Audience Engagement: Foster meaningful interactions with our audience through creative storytelling, call-to-actions, and engaging visuals.
- Work alongside the kitchen and packing teams to host live streams and film content for videos, stories, etc
- Measure performance to gain insights into optimising and developing new ways of growing and reaching new customers
- Working with other creators on collabs and partnerships
- Managing social media accounts and interactions
About you
You are an experienced and passionate content creator/video editor with an understanding of marketing strategies and are really passionate about what we’re doing. You’ve got:
- 1+ years experience in video content creation
- 2+ years experience creating videos for TikTok or YouTube
- A passion for social media, content creation, and marshmallows!
- Experience with video editing tools
- Experience in eCommerce is a bonus
- You're comfortable both behind and in front of the camera
- A growth mindset
- Communication in a team environment
- Attention to detail
- Ability to multitask and prioritise tasks
- Great time management skills
Please provide a portfolio or link to your previous work